Jabra Engage 50 II USB UC Stereo - With LINK Control Unit (5099-299-2219)

Different conditions. Same great OrbitBay service.
4.8 ★★★★★ (128 reviews) Ask a question
OrbitBay VerifiedChecked before it goes live.
12-Month GuaranteeOn surplus & refurbished items.
30-Day Easy ReturnsHassle-free returns.
Jabra Engage 50 II USB-A UC Stereo Headset with Link Control UnitThe Jabra Engage 50 II is the ultimate professional headset, purpose-built for the demands of the modern contact center and intense UC environments.  1.
In stock 189 sold in the last 30 days
Brand:
My Store

About this item

  • Processor: Business ready
  • Memory: RAM
  • Storage: SSD
  • Display: Business display
  • Operating System: Windows ready
  • Perfect for business, home office and students.
OrbitBay VerifiedEvery item is checked before it goes live.
12-Month GuaranteeOn all surplus & refurbished items.
30-Day Easy ReturnsHassle-free returns.
UK BusinessTrusted by businesses nationwide.

Jabra Engage 50 II USB-A UC Stereo Headset with Link Control Unit

The Jabra Engage 50 II is the ultimate professional headset, purpose-built for the demands of the modern contact center and intense UC environments. This package includes the Jabra Link Control Unit for intuitive, in-line call management and enhanced functionality.

 

1. World-Class Audio and Insights

 

Experience the clearest calls and gain real-time data to improve every customer interaction.

  • 3-Microphone System: Not one, but three high-quality MEMS microphones work together to deliver incredible background noise suppression and crystal-clear speech transmission for the user.

  • BalancedVoice™ Technology: Advanced signal processing balances the volume of incoming calls, bringing out soft voices and reducing loud ones to help prevent agent call fatigue.

  • Real-time Guidance (Jabra Engage+): Use the free companion software (download required) to get live on-screen feedback on background noise, microphone position, and interruptions, boosting agent performance and customer satisfaction.

 

2. Ultimate Agent Comfort & Durability

 

Built for those who spend hours on the phone, the Engage 50 II is designed for maximum comfort and reliability.

  • Ultra-Lightweight Design: Weighing only (headset only), with cleverly angled ear cushions and an innovative maze-pattern inside the earcups to relieve pressure for a secure, adaptive, all-day fit.

  • Professional Hearing Protection: Features Jabra SafeTone™ 2.0 and PeakStop 105 to protect against sudden audio spikes and sustained loud noises, ensuring long-term hearing health compliance.

  • 3-Year Warranty: Durable construction is stress-tested to handle the rigors of a contact center environment, backed by an extended 3-year warranty.

 

3. Link Control Unit Functionality

 

The included Link Control Unit provides fingertip control and smart features.

  • Intuitive Controls: Includes a volume wheel, Answer/End call, Mute, and a programmable button for platform integration.

  • SmartRinger: Features an adjustable, audible ringer that alerts the agent to incoming calls even when the headset is lying on the desk.

  • Integrated Busylight: A clear Busylight on the headset and control unit indicates to colleagues when the agent is on a call.


 

Technical Specifications & Compatibility

 

Specification / Detail Jabra Engage 50 II UC Stereo with Link Control Unit
MANUFACTURER PART NUMBER (PN) 5099-299-2219
Product Type Wired Headset (Stereo / Duo) with Control Unit
Connectivity Wired USB-A (Standard USB Port)
Microphone System 3 x MEMS Microphones (Noise-Cancelling)
Speaker Size 20 mm
Acoustic Features BalancedVoice™, Jabra SafeTone™ 2.0, PeakStop 105
Busylight Yes (Built-in)
Control Unit Engage 50 II Link (USB-A) with SmartRinger
Software Optimization Unified Communications (UC) Certified
Compatible Software Jabra Direct, Jabra Engage+, Jabra Xpress
Integration Integrated call control for Amazon Connect, Genesys Cloud CX, NICE CXone
Headset Weight (w/ Link) ()
Warranty 3-Year Manufacturer's Warranty
Compatibility PC, Mac (Optimized for all leading UC platforms)

What's in the Box:

  • Jabra Engage 50 II UC Stereo Headset

  • Jabra Engage 50 II Link Control Unit (USB-A)

  • Carry Pouch

  • Documentation